Terms of Service

To use HeySquib, you must be at least 18 years old and legally capable of entering into a binding agreement. By using the Service, you represent that you meet these requirements. By creating an account on our platform, you acknowledge and agree to a non-binding 12-month commitment to work with HeySquib, Inc. This commitment is not legally enforceable and you may cancel your subscription at any time for any reason.

You are responsible for safeguarding your account credentials. You must notify HeySquib immediately if you suspect unauthorized access. We reserve the right to suspend or terminate accounts suspected of compromise or misuse. Agency accounts managing multiple clients or government-related entities must subscribe to appropriate Enterprise-level access as required by platform policies.

Subscriptions automatically renew on a monthly basis indefinitely until canceled. Users are responsible for paying all fees, charges, and expenses incurred during their subscription period. By using HeySquib, you agree to pay all amounts due and cover any charges accrued over time. All sales are final. Our payment processing is handled through Stripe with automated billing, and prices may change at any time without prior notice. HeySquib does not offer refunds under any circumstances. If you cancel your subscription, you are still required to pay for any outstanding charges or usage fees before cancellation is finalized.

HeySquib provides social media content management services. We help you schedule, publish, and analyze content on your social media accounts with your explicit authorization.

Important Disclaimers:
• We do not claim ownership of any content from social media platforms
• We access social media accounts only as authorized by you
• We do not use social media data for AI training or model development
• We comply with all applicable Developer Agreements and Platform Policies
• Content posted through our Service must comply with each platform's Terms of Service

Users must independently review all content before publication. HeySquib is not responsible for content that violates platform policies or causes account restrictions. If content causes financial loss, reputational damage, or legal issues, the user assumes full responsibility.

We do not claim ownership of any social media content. All social media content remains the property of the respective platforms and users. We access this data solely to provide our content management services as explicitly authorized by our clients.

We will delete or modify any cached social media content within 24 hours of being notified that it has been deleted, modified, or made private on the original platform. We respect all privacy settings, including protected accounts and blocked users.

We do not:
• Sell or redistribute social media data
• Use social media content for surveillance or intelligence gathering
• Monitor sensitive events or profile users based on sensitive information
• Train AI models with social media data
• Share API access with unauthorized parties

HeySquib implements industry-standard security measures, including encryption, firewalls, and access controls, to protect user data and system integrity. However, no system is completely secure, and HeySquib does not guarantee absolute protection against unauthorized access, hacking, data breaches, or system failures.

HeySquib's liability per user is strictly limited to the total amount the user has paid to HeySquib in the month when the alleged breach or issue occurred. Users agree that HeySquib is not responsible for losses due to third-party service failures, unauthorized account access, or content management decisions that negatively impact them.

All HeySquib platform features, functionality, and our proprietary technology are the exclusive property of HeySquib and are protected under applicable intellectual property laws. This does not include any social media content, which remains the property of the respective platforms and users.

Users are granted a limited, non-exclusive, non-transferable right to access and use the platform solely for its intended purpose. Users must not reverse-engineer, modify, copy, or attempt to bypass any security measures within our platform.

As a user of our Service, you must:
• Obtain explicit written consent before managing any social media account
• Comply with all applicable laws and platform Terms of Service
• Maintain accurate account information and appropriate security measures
• Review and approve all content before publication
• Respect platform rate limits and usage restrictions
• Properly attribute content sources as required

You must not use our Service to:
• Violate any social media platform's Terms of Service or Developer Policies
• Engage in spam, bulk actions, or platform manipulation
• Create fake engagement or violate platform authenticity rules
• Access or store social media passwords directly
• Circumvent platform restrictions or rate limits
• Sell or redistribute social media data or API access
• Conduct surveillance or intelligence gathering
• Monitor sensitive events or profile users based on sensitive information

We maintain the right to suspend, terminate, or restrict your access to the Service for violations of these Terms or platform policies. Upon termination, all rights and licenses granted to you will cease, you must stop using the Service, and you remain liable for any outstanding charges. We will comply with all platform requirements for data deletion upon termination.

The Service is provided "as is" and "as available" without any guarantees regarding availability, accuracy, or fitness for purpose. We make no warranties about service reliability, data preservation, or platform policy compliance. Your use of the Service is at your own risk.

To the maximum extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages, including lost profits, corrupted data, or business interruption. Our total liability for any claim shall not exceed the amount you paid us in the one (1) month preceding the claim.

You agree to indemnify, defend, and hold harmless HeySquib, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Service, violation of these Terms, violation of platform policies, or infringement of third-party rights.

These Terms are governed by the laws of the State of Indiana, USA. Disputes must first be resolved through informal negotiation. If informal resolution fails, disputes must be settled through binding arbitration conducted in Indiana under AAA rules. Users waive the right to participate in class-action lawsuits. Any dispute must be filed within six (6) months from the date of the event giving rise to the claim.

We may modify these Terms at any time by posting updated versions on our website. Material changes will be communicated via email notification. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

These Terms represent the complete agreement between you and HeySquib regarding the Service. If any provision is found unenforceable, it will be removed while the remainder stays in effect. Our failure to enforce any right doesn't constitute a waiver.